Privacy Policy for pathsNetwork

Effective Date: 19/04/2026
Last Updated: 19/04/2026

This Privacy Policy explains how Sultopia Design Ltd, operating pathsNetwork (“pathsNetwork”, “we”, “our”, or “us”), collects, uses, stores, and shares personal information when you use the pathsNetwork mobile application, website, and related services.

pathsNetwork is an invite-only social and community platform designed to help users connect with other people, masjids, businesses, services, and opportunities through community, networking, and location-based features. We do not sell user data, and we do not run third-party advertising. Our revenue is generated through optional premium subscriptions.

By using pathsNetwork, you agree to the practices described in this Privacy Policy.

1. Who We Are

pathsNetwork is operated by:

Sultopia Design Ltd
Email: contact@sultopiadesign.com
Support Email: help@thepathsnetwork.com

If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.

2. Who Can Use pathsNetwork

pathsNetwork is an invite-only platform. In most cases, users can only join using a valid invite code or invite-based access process.

We may collect and use invite-related information to manage access to the platform, support referrals and connections, improve trust and safety, and operate the invite system.

You must meet the minimum age required by our platform rules and applicable law to use the service.

3. Information We Collect

We collect information in the following categories.

A. Account Information

When you create or maintain an account, we may collect:

  • first name and last name

  • username

  • email address

  • date of birth

  • gender

  • password or authentication-related information

  • profile setup and onboarding information

  • account status and account preferences

  • invite code and invite-related information

B. Profile Information

We may collect information you add to your profile, such as:

  • profile photo

  • profile icon

  • profile background

  • biography

  • interests

  • education

  • current role

  • industry

  • other profile details you choose to add

C. User Content and Social Activity

When you use the app, we may collect content and activity information such as:

  • posts

  • comments

  • replies

  • likes

  • shares

  • notifications

  • blocked users

  • connection data

  • messages

  • profile interactions

  • user-generated uploads, including images and other files

D. Community and Location-Based Feature Information

Depending on which features you choose to use, we may collect:

  • optional live location information

  • optional live speech or status text

  • privacy settings linked to map/community features

  • emergency alert information

  • service request information

  • business-related content

  • masjid-related content

  • prayer tracking information

  • prayer area or jamaat-related usage data

  • trade or marketplace listings

  • portfolio items or uploaded media

E. Subscription Information

If you subscribe to premium features, we may receive and store limited subscription-related information, such as:

  • subscription tier

  • membership type

  • membership status

  • membership provider

  • subscription identifier

  • subscription start and expiry status

Payments themselves are generally handled through the Apple App Store or Google Play billing systems, and we do not typically receive your full card or bank details.

F. Marriage Profile Information

pathsNetwork may include an optional marriage feature. If a user chooses to use this feature, we may collect profile information such as:

  • name

  • age

  • interests

  • profile details chosen for the marriage feature

  • visibility and participation settings related to that feature

This feature is optional. Users do not need to create a marriage profile in order to use the main app.

G. Technical and Device Information

We may automatically collect limited technical information when you use the app, such as:

  • device type

  • operating system

  • app version

  • crash logs

  • diagnostics

  • usage logs

  • identifiers needed for authentication, security, performance, and reliability

4. How We Use Your Information

We use your information to:

  • create and manage your account

  • verify eligibility to use the app

  • provide the app’s core features

  • operate the invite-only access system

  • allow users to create profiles and connect with others

  • enable content sharing, social interactions, and community participation

  • provide messaging between connected users

  • power masjid, company, map, trade, community, and prayer-related features

  • provide and manage premium subscriptions

  • personalize and improve the user experience

  • maintain safety, integrity, and moderation systems

  • prevent fraud, abuse, spam, and unauthorized access

  • respond to support requests and account issues

  • comply with legal obligations

  • enforce our terms and policies

5. Profile Visibility and Sharing

pathsNetwork is designed so that not all user information is visible to all users.

Different categories of information may have different visibility rules depending on the feature, the user’s settings, and the relationship between users.

For example:

  • some profile information may be visible to signed-in users

  • some information may only be visible after users connect

  • some optional content may be visible based on audience settings such as public, connections, or hidden

  • some personal information remains private by default unless the user chooses to share it

Users should only include information they are comfortable sharing through the relevant feature.

6. Private Data by Default

Some information is treated as private by default and is not intended to be publicly visible to other users unless the user explicitly chooses to disclose relevant information through a feature.

This includes, for example:

  • email address

  • date of birth

  • certain account and subscription data

  • certain security and moderation data

We collect this information for service administration, account management, safety, age verification or eligibility checks, and legal or operational purposes.

7. Connection-Based Features

Some parts of pathsNetwork are designed to work only after users establish a connection with each other.

This means that:

  • users may only be able to directly message each other after connecting

  • certain profile visibility elements, including profile photos, may be restricted until users connect

  • connection data may be used to determine what features and information become available between users

We use this design to support privacy, trust, and safer interactions within the platform.

8. Messaging

If messaging is available between you and another user, we may process message content and related metadata in order to provide the messaging service, maintain security, investigate abuse, and ensure proper app functionality.

Users should avoid sharing sensitive personal information in messages unless they are comfortable doing so.

9. Invite System

pathsNetwork uses an invite-based access model. We may collect, store, and use invite-related information such as:

  • invite codes

  • who invited whom

  • invite usage

  • invite activity history

  • connection or link data created through invites

This information is used to operate the platform, manage invite access, improve trust and safety, and support relevant social features.

10. Marriage Profiles

pathsNetwork may include an optional marriage feature. If you choose to create or use a marriage profile, the information you provide for that feature may be visible to other eligible users within that feature according to the app’s design and settings.

Marriage profile information is intended only for use within that feature and should not be used by users for harassment, discrimination, or misuse.

Because this feature may involve more personal and sensitive information, users should only submit information they are comfortable sharing. We may apply additional controls, moderation measures, or visibility limits to this feature.

11. Masjid, Company, Marketplace, and Community Features

pathsNetwork may allow users to interact with masjid pages, company pages, community services, trade listings, prayer tracking, or other community-based tools.

Information submitted into these features may be visible to others depending on the purpose of the feature and its privacy design. For example, if a user posts content to a masjid-related page, a company page, a trade listing, or a community request feature, that content may be shown to other relevant users within the app.

12. Location and Live Features

Some features may allow users to share live location, location-linked alerts, map-based participation, or live status/speech information.

These features are optional. Where available, users may be able to control who can see such information through in-app privacy settings.

If you do not want location-linked information to be visible through these features, you should disable those features or choose more restrictive privacy settings where available.

13. Premium Subscriptions

pathsNetwork offers optional premium subscriptions that unlock enhanced features.

We use subscription-related information to:

  • activate premium features

  • confirm eligibility for premium access

  • manage subscription state

  • handle customer support related to memberships

  • keep records of entitlement and account status

We do not sell subscription data and do not use subscription purchases to serve third-party advertising.

14. How We Share Information

We do not sell personal data.

We may share information in the following circumstances.

A. With Other Users

Because pathsNetwork is a social and community platform, information may be shared with other users when that sharing is part of the service. This may include:

  • profile information you choose to display

  • posts, comments, reactions, and shared content

  • connection-related visibility

  • messages sent through the app

  • masjid, company, community, trade, or marriage feature content you choose to submit

  • feature-specific information according to privacy settings and app design

B. With Service Providers

We may share information with trusted service providers who help us operate the app, such as providers for:

  • cloud hosting

  • authentication

  • database and storage systems

  • analytics

  • crash reporting

  • customer support

  • subscription infrastructure

  • security and moderation tooling

These providers may process information on our behalf under appropriate contractual and operational controls.

C. With Platform Providers

If you use pathsNetwork on iOS or Android, certain information may also be processed by Apple or Google as part of app distribution, billing, identity, subscription, device, and operating system services.

D. For Legal, Safety, and Enforcement Reasons

We may disclose information where reasonably necessary to:

  • comply with law, regulation, legal process, or lawful requests

  • enforce our terms, policies, or agreements

  • investigate or prevent fraud, abuse, harassment, spam, or security issues

  • protect the rights, safety, property, or users of pathsNetwork or others

E. Business Transfers

If pathsNetwork is involved in a merger, acquisition, investment, reorganisation, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

15. No Sale of Data and No Third-Party Ads

pathsNetwork does not sell users’ personal data.

pathsNetwork does not currently run third-party advertising and does not operate an advertising-based business model. Our revenue comes from optional premium subscriptions and paid feature access.

If this ever changes, we will update this Privacy Policy and any required disclosures before implementing such changes.

16. Legal Bases for Processing

Where applicable under data protection law, we process personal data on one or more of the following bases:

  • to perform our contract with you and provide the service

  • for our legitimate interests in operating, securing, and improving the platform

  • with your consent, where you choose to enable optional features or provide optional information

  • to comply with legal obligations

Where optional features involve more sensitive personal information, we will only process such information where we have an appropriate legal basis and, where required, an additional lawful condition under applicable law.

17. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • maintain your account

  • provide app functionality

  • preserve safety and moderation records

  • resolve disputes

  • enforce our agreements

  • comply with tax, accounting, legal, and regulatory obligations

Retention periods may vary depending on the data type. For example:

  • account information may be kept while your account remains active

  • content you create may remain until you delete it, it is removed under our policies, or it is no longer needed

  • some technical, moderation, security, and billing records may be retained for a reasonable period after account closure where necessary

When data is no longer needed, we may delete it or anonymise it.

18. Account Deactivation and Deletion

If you deactivate or delete your account, some of your information may be removed or no longer visible in the app. However, we may retain certain data where necessary for legitimate business purposes, legal compliance, dispute resolution, fraud prevention, abuse prevention, or enforcement of our terms.

19. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your login credentials and for using the app responsibly.

20. International Transfers

Your information may be stored or processed in countries outside your home country, depending on where our infrastructure and service providers operate.

Where required by applicable law, we take appropriate steps to protect personal information transferred internationally.

21. Your Rights

Depending on where you live, you may have rights regarding your personal data, including the right to:

  • access your information

  • correct inaccurate information

  • request deletion of your information

  • restrict certain processing

  • object to certain processing

  • request portability of your information

  • withdraw consent where processing is based on consent

  • complain to a relevant data protection authority

To exercise your rights, please contact us at: help@thepathsnetwork.com

22. Children

pathsNetwork is not intended for users below the minimum age permitted under our rules and applicable law. If we believe personal information has been collected from a person who is not permitted to use the app, we may take steps to remove the information and restrict or close the account.

23. Third-Party Services

pathsNetwork may rely on third-party services to provide parts of the service, including app distribution, subscription billing, hosting, storage, authentication, analytics, or crash reporting.

Your use of those third-party services may also be subject to their own privacy policies and terms.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users by updating the date above, posting an in-app notice, updating our website, or using other appropriate communication methods.

25. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

Sultopia Design Ltd
Email: contact@sultopiadesign.com
Support Email: help@thepathsnetwork.com